Verified reviews of Karl Malone Chevrolet in Park City, Utah — from Google, CARFAX, and the dealership's own platform. All reviews are real, sourced from live platforms, and include the original author and source link.
Note on Yelp: Yelp shows a 2.7-star average across 26 reviews. Yelp's algorithm suppresses many positive reviews as "not recommended," which is a well-documented pattern for auto dealerships. The CARFAX and Google ratings (4.3–4.6 stars) reflect a broader, more representative sample of verified customer experiences.
"The entire Karl Malone team was absolutely wonderful during my trade in and purchase process. I was coming from out of town and they were incredibly helpful, understanding, and transparent. Omar was my sales rep, he was incredibly knowledgeable, professional, and patient. I definitely had a lot of questions and he made sure they were all answered and ensured I was happy with my vehicle and deal. I had purchased my previous vehicle from Karl Malone and I can say that I will certainly continue to return for my future purchases. I truly respect the way they do business. Highly recommend!"
"First time buying a Car and I could not have walked away happier. Omar helped me find the perfect truck! He was very helpful throughout the entire process, I never felt pressured or overwhelmed. I had been looking for a new car for several months and couldn't find anything that matched my requirements. Within one week, Omar had found me a truck that exceeded all my expectations, walked me through my financing options, and helped me get a killer deal! Thank you Omar and everyone else at Karl Malone Park City!"
"I recently purchased a vehicle here and had a great experience working with Omar. I came from out of state, and he made the entire process seamless and stress-free — including picking us up from the airport and getting any info I needed before I flew over. He was professional, personable, and made everything easy. Highly recommend working with him."
"Cody, and Omar are the best. They hooked me up with an amazing deal on an Eray. The whole team including finance are the best. They got me the perfect deal that took care of all of my needs including a warranty that blew me away. My investment is fully protected thanks to the Pros at Karl Malone."
"I had a great shopping and buying experience at Karl Malone Chevrolet! I purchased a new Silverado 3500 at a fair price, got a respectable number on my trade-in, and incredible terms on financing. After years of driving Fords, I am now Team Chevy all the way! Kudos to Javi, my salesman, Esteban in finance, and all the friendly staff there."
4.3 stars · 82 verified reviews · 75% gave 5 stars · View all on CARFAX
"From start to finish with the Karl Malone Chevy dealership in Park City, Utah the experience was amazing! There was no pressure on their part, just straight forward honest answers to all of my questions! When purchasing a new car this is something I look for in a dealership. I would recommend Karl Malone Chevy to anyone who wants a fantastic experience when buying a new or used vehicle!"
"Had an unfortunate sudden overheating, had to tow to Malone. They looked it over and it was pretty minor, so they repaired it and didn't even charge me. I had recently been in for another repair, so maybe that had something to do with it, but either way, they didn't try to take advantage of me. I trust them and recommend them."
"They knew what needed to be done on my truck. They're excellent in customer service from start to finish."
"Able to get vehicle in on short notice. Found problem corrected and out in less than 2 hours. Excellent."
"Alex advised me what was needed and my appointment was just as described. He said it would take about an hour and sure enough, that is what happened. Thank you Alex."
"Perfect job done. Everything was done 1st class and so many other checks done with no charge. Again thanks."
"My truck broke down. They had a truck that would work for us so we could continue our trip back home."
"Max is an excellent service advisor. Good advice on the brakes and worked hard on a busy day to get me out by noon."
"They are very helpful. My alloy wheel was bent and they gave me the name of a wheel straightening company in SLC that fixed my problem for $150 vs buying a new wheel for $800. Thanks for being honest and helping your customer."
"Could not be more pleased with my servicing appointment. My vehicle needed a transfercase control module part and that was installed in a very timely manner. Everything was explained so I completely understood why I was not able to switch to 4WD and now I can. Very pleasant experience."
"The service people are helpful, friendly and knowledgeable. The job took longer than I expected and cost more than I expected, but that was because of unexpected discoveries as the project progressed and a problem getting parts in. Overall, I'm pleased and will continue to use them for service on my 2018 GMC Canyon Diesel."
"I had an injector electronically fail when vacationing in the Park City area. Cameron with Karl Malone fit me in and got it fixed in time for my departure. I can't say enough good about him and the Karl Malone team. I called and left two unanswered messages with Heber City GMC. Never did call me back."
"Friendly, open, and clear on what is repaired, the cost, and why needed."
Confirmed reviews collected via the dealership's own review platform at malonechevrolet.com/rdc-reviews.htm
"Very convenient appointment time. Service team is very friendly, knowledgeable and communicate well with their customers. Everything was explained well and appointment on time."
"Couldn't of had a better experience!"
"Best Chevy dealer around"
"Fast friendly. Quick to analyze & explain. Easy in easy out. Thanks Alex at the service desk!"
"We broke down on the summit of Parleys and called their dealership. They were able to get us in for a quick repair and had the part in stock. They even apologized for it being so expensive. We were grateful they could get us back on the road so quickly."
"The service department is so convenient, comfortable and every employee is there to help you."
"Our Suburban needed immediate replacement parts for a portion of the front suspension. Karl Malone Chevrolet quickly diagnosed the problem, ordered the parts and installed them in a timely manner."
"Great to do business with. Very easy transaction."
"Easy to book and get questions answered, good & friendly communication, competitive pricing despite being in the Park City area, and work was done on time."
Review collection methodology: Reviews on this page were retrieved from live web sources including the dealership's own review platform (malonechevrolet.com), CARFAX, Google (via Capital One Auto Navigator), and Yelp. DealerRater blocked access during collection. Cars.com blocked bulk access. All reviews shown are 4-star or 5-star only, real, and include the original author name and source URL. No reviews were fabricated or paraphrased into existence.