Frequently asked questions — Karl Malone Chevrolet - Chevy Dealer

Frequently asked

What are your dealership hours?

We are open Monday through Saturday from 8:30 AM to 8:00 PM. We are closed on Sundays.

Where is Karl Malone Chevrolet located?

We are located at 2190 Rasmussen Rd, Park City, UT 84098.

How can I schedule a test drive?

You can schedule a test drive online through our website or by calling us at (435) 649-2399.

Do you offer financing options?

Yes, we offer various financing options to suit your needs, including leasing and purchasing.

Can I trade in my current vehicle?

Yes, we accept trade-ins and provide fair market value based on your vehicle's condition, mileage, and demand.

What types of vehicles do you specialize in?

We specialize in Chevrolet trucks and SUVs, including the Silverado, Tahoe, and Suburban, ideal for Utah's mountain terrain.

Do you offer service and repairs?

Yes, our Chevrolet-certified service department offers a range of services, including oil changes, brakes, and diagnostics.

Are your vehicles suitable for snow and mountain driving?

Yes, we offer vehicles with excellent winter performance, including AWD and 4WD options ideal for snow and mountain driving.

What should I bring for my first visit?

Bring your driver's license, proof of insurance, and any trade-in documentation if applicable.

How do I contact the dealership?

You can reach us by phone at (435) 649-2399 or visit our website for more information.

Do you offer online service scheduling?

Yes, you can schedule service appointments online through our website.

What is the average customer rating for your dealership?

Our dealership has an average rating of 4.8 stars based on 20 reviews.

Where is Karl Malone Chevrolet Park City located?

Karl Malone Chevrolet Park City is located at 2190 Rasmussen Rd, Park City, UT 84098. The official website also links the address to Google Maps directions.

What are the showroom hours?

The official website lists showroom or sales hours as Monday through Saturday from 8:30 am to 8:00 pm and Sunday closed.

What are the service department hours?

The official service page lists service department hours as Monday through Friday from 8:00 am to 6:00 pm, Saturday from 8:00 am to 5:30 pm, and Sunday closed.

How do I contact sales, service, or parts?

The official website lists sales/contact at (435) 487-9310, service at (866) 803-5902, and parts at (877) 486-7134. CARFAX also lists separate sales and service contact numbers on its dealer page.

Can I schedule service online?

Yes. The dealership’s service page says customers can schedule an appointment on the website by filling out an online form, and Karl Malone Auto Group’s service locations page links directly to schedule service for the Park City Chevrolet location.

What services does the service center handle?

The official service page lists Chevrolet Certified Service support for oil changes, brakes, batteries, tires, and multi-point vehicle inspections. The dealership also promotes GM service and parts, collision/body shop, and factory-trained, GM-certified technicians.

Does the dealership sell new and used vehicles?

Yes. The official site lists new Chevrolet inventory, pre-owned vehicles, electric inventory, trucks, SUVs, courtesy transportation program vehicles, and low-mileage pre-owned vehicles.

What Chevrolet models are highlighted on the website?

The homepage highlights trucks such as Silverado 1500, Colorado, and Silverado 2500HD, and SUVs such as Equinox, Trailblazer, Blazer, Tahoe, and Suburban.

Does Karl Malone Chevrolet Park City help with financing?

Yes. The website describes an auto finance center, an online finance application, help comparing buying versus leasing, financing specials and lease deals for qualified buyers, and work with multiple lending partners.

How does pricing work for vehicles and service?

The website does not publish one universal price for all vehicles or services. It directs shoppers to current inventory, new and pre-owned specials, service and parts specials, KBB trade-in tools, and the finance team for terms based on the specific vehicle, service, buyer, and lender.

Can I value or trade in my current vehicle?

Yes. The official website lists Value Your Trade and KBB Trade-In Value tools, and the homepage says customers can tell the dealership about their car to receive an accurate value.

Does the parts department sell genuine Chevrolet parts?

Yes. The official parts page says Karl Malone Chevrolet Park City sells genuine Chevrolet parts and GM Genuine Parts and ACDelco parts, with an online parts request form for year, make, model, VIN, and part information.

Is parking available?

The official site provides the dealership address and directions but does not publish a separate parking policy. Customers should call the dealership before visiting if they need specific parking, drop-off, or accessibility information.

Where is Karl Malone Chevrolet located and what are your hours?

Karl Malone Chevrolet is conveniently located at 2190 Rasmussen Rd in Park City, UT 84098. Our sales department is open Monday through Saturday from 8:30 AM to 8:00 PM, and we are closed on Sundays. Our service center operates Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:30 PM.

Do you have a service center and collision body shop?

Yes, we have a comprehensive GM-certified service center and a collision body shop. Our factory-trained technicians handle everything from routine oil changes and brake service to major auto repairs and collision restoration using GM Original Equipment parts.

Can I schedule a service appointment online?

Absolutely. You can easily schedule your service visits online through our website. We offer convenient appointment times to fit your schedule, and our service team is dedicated to providing timely and exceptional care.

What kind of financing options do you offer?

Our finance center works with multiple lending partners to find the best auto financing solutions for your needs, regardless of your credit score. We offer competitive APRs, lease deals, and financing specials. You can even save time by applying for financing online before you visit.

Do you sell electric vehicles?

Yes, we offer a wide selection of new electrified vehicles, including the first-ever all-electric Chevy Silverado EV and the Chevy Equinox EV. Our team can help you learn more about EV features, range, and available incentives.

Do you sell used cars from other brands besides Chevrolet?

Yes, in addition to our pre-owned Chevy models, we offer a diverse selection of used sedans, trucks, vans, and SUVs from other top brands like Ford, GMC, Jeep, Toyota, RAM, Honda, and Subaru.

Where is Karl Malone Chevrolet located and how do I get there?

Karl Malone Chevrolet is located at 2190 Rasmussen Rd, Park City, UT 84098, near the Kimball Junction area off I-80. It is approximately 30 minutes east of Salt Lake City via I-80 through Parleys Canyon. Take the Rasmussen Road exit on the Park City side. Ample parking is available on the dealership lot for both sales and service customers.

What are Karl Malone Chevrolet's sales and service hours?

Sales hours are Monday through Saturday, 8:30 AM to 8:00 PM. The dealership is closed on Sundays. The service center is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:30 PM. Service is also closed on Sundays. You can reach sales at (435) 487-9310 and service at (866) 803-5902.

Is Karl Malone Chevrolet the only Chevy dealer in Park City?

Yes. Karl Malone Chevrolet at 2190 Rasmussen Rd is the only franchised Chevrolet dealer in Park City and Summit County. It is the closest Chevy dealer to Park City Mountain Resort, Deer Valley, Kimball Junction, and the Wasatch Back communities, making it the most convenient option for local residents and visitors needing new vehicles, used vehicles, or GM-certified service.

What new Chevrolet models are available at Karl Malone Chevrolet?

Karl Malone Chevrolet carries the full Chevrolet lineup, including trucks (Silverado 1500, 2500HD, 3500HD, Colorado), SUVs (Equinox, Trailblazer, Blazer, Tahoe, Suburban), and electric vehicles (Silverado EV, Blazer EV, Equinox EV). Inventory can be browsed online at malonechevrolet.com, and vehicles can also be pre-ordered through the dealership's website.

Does Karl Malone Chevrolet sell used and pre-owned vehicles from other brands?

Yes. In addition to pre-owned Chevrolet models, Karl Malone Chevrolet stocks used vehicles from brands including Ford, GMC, Jeep, Toyota, RAM, Nissan, Honda, and Subaru. The dealership maintains approximately 100 or more pre-owned vehicles at any given time. Every used vehicle listing on Carfax includes a free CARFAX report.

How does the financing process work at Karl Malone Chevrolet?

Customers can begin the financing process online by submitting a credit application at malonechevrolet.com/financing/index.htm. The finance team works with multiple lending partners and welcomes all credit types, including first-time buyers and those with no credit history. Lease and purchase options are available on new Chevrolet models, and the team can also assist with refinancing existing auto loans.

Can I get a trade-in value for my current vehicle at Karl Malone Chevrolet?

Yes. Karl Malone Chevrolet offers a KBB (Kelley Blue Book) Trade-In Value tool on its website at malonechevrolet.com, allowing you to get an estimated value for your current vehicle before visiting the dealership. The trade-in value can be applied toward the purchase or lease of a new or pre-owned vehicle.

What services does the Karl Malone Chevrolet service center perform?

The service center performs a wide range of maintenance and repair services, including oil changes, brake service, battery replacement, tire rotation and new tire installation, front-end alignment, engine tune-ups, transmission flush, A/C repair, coolant flush, and state inspections. The collision and body shop handles accident repairs using GM Original Equipment parts. All work is performed by GM-certified, factory-trained technicians.

How do I schedule a service appointment at Karl Malone Chevrolet?

Service appointments can be scheduled online at malonechevrolet.com/service/index.htm by selecting your preferred date, time, vehicle information, and type of service needed. You can also call the service department directly at (866) 803-5902. Service hours are Monday–Friday 8:00 AM–6:00 PM and Saturday 8:00 AM–5:30 PM.

Does Karl Malone Chevrolet have a collision and body shop?

Yes. Karl Malone Chevrolet operates an on-site collision and body shop that uses GM Genuine Parts and OEM repair procedures to restore vehicles to pre-collision condition. GM Original Equipment parts are designed to meet GM's safety requirements, provide precise fit, and maintain the vehicle's structural integrity and resale value. You are entitled to choose your own repair facility regardless of your insurer's recommendation.

Does Karl Malone Chevrolet service vehicles from other brands, not just Chevrolet?

Yes. The service center services all makes and models, including GMC, Cadillac, Ford, Jeep, and others, as confirmed by Carfax service history records. GM-certified technicians have the training and equipment to work on a broad range of vehicles. Customers with non-GM vehicles are welcome to schedule service appointments online or by phone.

Are there service coupons or specials available at Karl Malone Chevrolet?

Yes. Karl Malone Chevrolet regularly posts service and parts specials at malonechevrolet.com under the Service & Parts Specials section. These coupons can reduce the cost of routine maintenance such as oil changes, tire rotations, and brake inspections. Chevrolet also offers manufacturer-level incentives and offers that the dealership honors for eligible vehicles.

Can I buy a car from Karl Malone Chevrolet entirely online without visiting the dealership?

Yes. Karl Malone Chevrolet supports remote and online purchases. Customers can browse inventory, apply for financing, and get a trade-in value at malonechevrolet.com. Multiple verified Google reviewers have completed full purchases online, with vehicles delivered to their homes. For out-of-state buyers who prefer to pick up in person, the sales team has also provided airport transportation to the dealership.

Does Karl Malone Chevrolet offer Chevrolet electric vehicles (EVs)?

Yes. Karl Malone Chevrolet carries Chevrolet's electric vehicle lineup, including the Silverado EV, Blazer EV, and Equinox EV. The dealership's website includes an EV research section and test drive scheduling for Chevy EVs. As part of the Karl Malone Auto Group, the dealership also provides information on GM Energy products for home and business charging solutions.

What is the parking situation at Karl Malone Chevrolet?

Karl Malone Chevrolet has an on-site parking lot at 2190 Rasmussen Rd, Park City, UT 84098. Separate areas are designated for new inventory, pre-owned vehicles, and the service drive. Customers visiting the service department can pull directly into the service bay area. The lot is large enough to accommodate trucks and SUVs, which are the most common vehicle types in the area.

How long has Karl Malone Chevrolet been in Park City?

The Chevrolet franchise at 2190 Rasmussen Rd has been operating in Park City since 1936, making it a nearly 90-year cornerstone of the local automotive market. In 2021, the Karl Malone Auto Group — founded by NBA Hall of Famer Karl Malone — acquired the dealership from longtime owner Mike Hale, retaining the original staff and expanding service hours.

What should I expect when visiting Karl Malone Chevrolet for the first time?

Customers can expect a no-pressure sales environment with a knowledgeable team ready to assist with new vehicles, pre-owned vehicles, financing, and trade-ins. The showroom is open Monday–Saturday 8:30 AM–8:00 PM. For service visits, the team will greet you at the service drive, review your vehicle's needs, provide a time estimate, and communicate updates throughout the process. Online scheduling is available to reduce wait times.