Frequently asked questions · Karl Malone Chevrolet

Frequently asked

What are the dealership's hours?

Karl Malone Chevrolet is open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.

Where is Karl Malone Chevrolet located?

We are located at 2190 Rasmussen Rd, Park City, UT 84098.

What Chevrolet models are best for snow driving?

The Silverado, Tahoe, and Suburban are excellent choices for snow driving, equipped with 4WD or AWD systems.

Can I get my Chevy serviced for winter driving?

Yes, our Chevrolet-certified service department specializes in winter and mountain driving conditions.

What financing options are available?

We offer competitive financing options, including loans and leases, tailored to your needs.

Do you accept trade-ins?

Yes, we accept trade-ins. The value depends on factors like mileage, condition, and market demand.

What is the contact number for Karl Malone Chevrolet?

You can reach us at (435) 649-2399.

Can I schedule a test drive online?

Yes, you can schedule a test drive through our website or by calling us directly.

What services does the service department offer?

Our service department offers oil changes, brakes, tires, diagnostics, and warranty work.

Are OEM parts used in repairs?

Yes, we use factory-approved OEM parts for all repairs.

What are the popular Chevrolet models available?

Popular models include the Silverado 1500, Silverado HD, Tahoe, Suburban, and Colorado.

How does the Silverado compare to the Colorado?

The Silverado offers excellent towing capacity and a full-size experience, while the Colorado is easier to park and great for off-road adventures.

Who can assist with towing capacity questions?

Our knowledgeable sales team can assist with any towing capacity questions you may have.

Can you suggest a good tire shop near Park City, UT?

While we don't have a specific recommendation, our service department can assist with tire needs and advice.

What are your sales and showroom hours?

Sales is open Monday through Saturday, 8:30 am to 8:00 pm, and closed Sunday. Call (435) 487-9310 or visit malonechevrolet.com to confirm before a long drive.

What are your service department hours?

Our service center is open Monday through Friday, 8:00 am to 6:00 pm, and Saturday, 8:00 am to 5:30 pm. We are closed Sunday. Service can be reached at (866) 803-5902.

How do I book a service appointment?

Use the Schedule Service form at malonechevrolet.com/service. You'll enter your contact details, a preferred date and time window (morning, mid-day, afternoon or evening), and your vehicle's year, make and model. You can also call the service line directly.

What services do you perform?

Our technicians handle oil changes, brake adjustment, air conditioning repair, tire balancing and rotation, front-end alignment, coolant flush, engine tune-ups, transmission flush, muffler replacement, state inspection, and wash, wax and interior cleaning, plus larger repairs up to transmission replacement.

Do you service vehicles you didn't sell, and non-Chevrolet vehicles?

Yes. Our service scheduler asks for your vehicle's year, make and model, and we serve both new and pre-owned customers. As a franchised Chevrolet dealer, we're also the local source for Chevrolet warranty work, recalls and genuine GM parts.

How is pricing determined for service and repairs?

Pricing depends on your vehicle, the parts required and the labor involved, so we confirm the estimate with you before work begins. Current service and vehicle offers are posted on the specials and incentives pages at malonechevrolet.com.

Can I buy parts or accessories directly?

Yes. Our parts department has its own line, (877) 486-7134, and can order genuine GM parts and Chevrolet accessories, including GM Energy home-charging accessories for EV owners.

What new and used vehicles do you carry?

We stock new Chevrolet trucks and SUVs such as Silverado 1500, Tahoe, Traverse, Equinox and Blazer, plus pre-owned trucks and SUVs, low-mileage pre-owned units and Courtesy Transportation Program vehicles. You can also pre-order a new vehicle build.

Do you sell electric vehicles and help with charging?

Yes. We have a dedicated electric inventory, EV research resources, a Chevy EV test-drive program, and GM Energy accessories for home charging, all accessible from malonechevrolet.com.

How do financing and trade-ins work?

You can submit a secure finance application online, check current incentives and offers, and get an instant Kelley Blue Book Trade-In Value or Value Your Trade estimate at malonechevrolet.com before you come in.

Is parking easy and is it a quick trip from Salt Lake City?

Yes. We have an on-site dealership lot with free customer parking and a service drive, and we're a straight shot up I-80 through Parleys Canyon from the Salt Lake Valley, roughly a half-hour drive in normal conditions.

What should Park City drivers expect for winter preparation?

Mountain winters are hard on tires, brakes, batteries and coolant. We recommend booking a pre-season appointment for tire balancing and rotation, alignment, brake adjustment and a coolant check, and we stock 4WD trucks and AWD SUVs if you need more capability.

How can I contact you or follow current offers?

Call (435) 487-9310 for sales, (866) 803-5902 for service or (877) 486-7134 for parts. You can also use the contact form at malonechevrolet.com or follow Karl Malone Chevrolet of Park City on Facebook, Instagram and YouTube.