Frequently asked questions · Karl Malone Chevrolet - Chevy Dealer

Frequently asked

What are your dealership hours?

We are open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.

Where is Karl Malone Chevrolet located?

Our address is 2190 Rasmussen Rd, Park City, UT 84098.

Do you offer financing options?

Yes, we offer competitive financing options with various APR rates.

Can I trade in my current vehicle?

Yes, we accept trade-ins and provide fair market value based on the vehicle's condition and demand.

What services does your service department offer?

Our service department offers oil changes, brake services, tire rotations, diagnostics, and more.

Are your repairs warranty-backed?

Yes, all repairs are warranty-backed, providing peace of mind for our customers.

How can I schedule a test drive?

You can schedule a test drive by visiting our website or calling us at (435) 649-2399.

Do you offer leasing options?

Yes, leasing is available for those who prefer lower monthly payments and driving newer vehicles more often.

Is your dealership wheelchair accessible?

Yes, our dealership is wheelchair accessible, and we have ample parking available.

What are the popular Chevrolet vehicles for winter driving?

The Silverado, Tahoe, Suburban, and Traverse AWD are excellent choices for winter driving in Utah.

Do you use OEM parts for repairs?

Yes, we use OEM parts for all repairs and maintenance.

How can I contact Karl Malone Chevrolet?

You can reach us by phone at (435) 649-2399 or visit our website for more information.

Can I charge my electric vehicle at home?

Yes, our electric vehicles like the Silverado EV and Equinox EV can be charged at home.

What is the towing capacity of the Silverado 1500?

The Silverado 1500 offers excellent towing capabilities, with a maximum conventional trailering capacity of 14,500 pounds.

What should I bring for my first visit?

Bring your driver's license, proof of insurance, and any trade-in vehicle documentation.

What are Karl Malone Chevrolet's hours?

Sales hours are Monday through Saturday, 8:30 AM to 8:00 PM. The service department is open Monday through Friday 8:00 AM to 6:00 PM and Saturday 8:00 AM to 5:30 PM. The dealership is closed on Sundays. You can schedule service online at malonechevrolet.com at any time.

What is the phone number for Karl Malone Chevrolet?

Sales can be reached at (435) 649-2399. The service department line is (866) 803-5902. The parts department can be reached at (877) 486-7134. You can also contact the dealership through the website at malonechevrolet.com.

Is Karl Malone Chevrolet the only Chevy dealer in Park City?

Yes. Karl Malone Chevrolet at 2190 Rasmussen Road is the only franchised Chevrolet dealer in Park City and Summit County. It is also the only GM-authorized service center in the county, making it the sole local option for Chevrolet warranty work, recall repairs, and GM-certified maintenance for Wasatch Back residents.

How long has there been a Chevrolet dealer at this location in Park City?

The Chevrolet franchise at 2190 Rasmussen Road has roots going back to 1936. The store operated as Mike Hale Chevrolet from 1993 until 2021, when the Karl Malone Auto Group — founded by NBA Hall of Famer Karl Malone — acquired it and renamed it Karl Malone Chevrolet. All original employees were retained at the time of acquisition.

What new Chevrolet vehicles does Karl Malone Chevrolet carry?

Karl Malone Chevrolet stocks the full Chevrolet lineup including trucks (Silverado 1500, Silverado 2500HD, Silverado 3500HD, Colorado), SUVs (Trailblazer, Equinox, Equinox EV, Blazer, Blazer EV, Traverse, Tahoe, Suburban), electric vehicles (Silverado EV, Blazer EV, Equinox EV), and performance models including the Corvette. Pre-orders are available for models not in stock.

Does Karl Malone Chevrolet sell used vehicles?

Yes. The dealership carries a selection of pre-owned and used vehicles including pre-owned Chevrolets and used vehicles of other makes — Ford, GMC, Jeep, Toyota, Ram, Nissan, Honda, and Subaru. Low-mileage pre-owned options are highlighted on the website. CARFAX history is available for used vehicles.

How do I schedule a service appointment at Karl Malone Chevrolet?

You can schedule a service appointment online at malonechevrolet.com/service.htm — available 24 hours a day — or by calling the service department at (866) 803-5902 during service hours (Monday–Friday 8:00 AM–6:00 PM, Saturday 8:00 AM–5:30 PM). The online form allows you to select your preferred date, time, and type of service.

What services does the Karl Malone Chevrolet service center offer?

The GM-certified service center offers a full menu including oil changes, brake service, battery service, tire rotation and balancing, front-end alignment, engine tune-ups, coolant flushes, transmission flushes, air conditioning repair, exhaust repair, state inspections, and collision/body shop work. The center also performs all Chevrolet recall repairs and warranty work, and services Duramax diesel engines.

Does Karl Malone Chevrolet service Duramax diesel trucks?

Yes. The Karl Malone Chevrolet service center is a GM-certified facility equipped to service Duramax diesel engines in Silverado HD and other GM trucks. Services include diesel-specific oil and filter changes, fuel filter replacement, DEF fluid service, DPF maintenance, EGR service, and diesel-specific diagnostics using factory GM tools. Call (866) 803-5902 to schedule.

Can Karl Malone Chevrolet perform recall and warranty repairs?

Yes. As a franchised Chevrolet dealer, Karl Malone Chevrolet is authorized to perform all Chevrolet recall repairs and warranty work at no charge to the customer within warranty terms. The service team can check your vehicle's VIN for any open recalls and schedule the repair. This authorization covers all current Chevrolet models.

Does Karl Malone Chevrolet offer financing?

Yes. The finance center works with multiple lending partners to find competitive rates for qualified buyers across a range of credit profiles. You can apply for financing online at malonechevrolet.com before your visit. The team assists with both new and used vehicle purchases, as well as lease options on new Chevrolet models. Current incentives and lease specials are listed on the website.

Can I get a trade-in value at Karl Malone Chevrolet?

Yes. Karl Malone Chevrolet offers KBB (Kelley Blue Book) trade-in valuations online at malonechevrolet.com. The dealership's finance team will apply your trade-in value toward the purchase of a new or used vehicle. Multiple verified buyers have noted fair and competitive trade-in offers at the dealership.

Can I order a custom Chevrolet at Karl Malone Chevrolet?

Yes. Karl Malone Chevrolet offers a pre-order option for new Chevrolet vehicles. You can configure your desired model, trim, and options on the dealership website and submit a pre-order request. This is particularly useful for popular configurations of the Silverado HD, Tahoe, and Suburban that may not always be in stock.

Can I buy a car from Karl Malone Chevrolet if I live out of state?

Yes. The sales team has assisted numerous out-of-state buyers with remote purchases. The process includes browsing inventory online, applying for financing, and completing paperwork remotely. Verified Google reviews confirm the team has picked up buyers from the airport and facilitated complete online purchases with vehicle delivery, without the buyer ever visiting the dealership.

Is there parking at Karl Malone Chevrolet?

Yes. Karl Malone Chevrolet has ample on-site parking at 2190 Rasmussen Road in Park City. The dealership is located in the Snyderville Basin area just off I-80 at the Kimball Junction interchange, with easy access and no parking challenges typical of downtown locations.

What should I expect when I visit Karl Malone Chevrolet?

Customers consistently describe a no-pressure, transparent buying or service experience. The sales team is described as knowledgeable and patient. The showroom features a selection of new and pre-owned vehicles. For service visits, the team communicates clearly about what work is needed, estimated time, and cost. The general manager is actively involved in day-to-day operations.

Does Karl Malone Chevrolet offer service coupons or specials?

Yes. Service coupons and specials are available on the dealership website under Service & Parts Specials. These can help reduce the cost of routine maintenance such as oil changes, tire rotations, and brake inspections. New vehicle specials and pre-owned specials are also listed on the website.

Does Karl Malone Chevrolet have a parts department?

Yes. The parts department stocks genuine GM and ACDelco parts and accessories. Parts can be ordered online through the dealership website if a specific item is not in stock. The parts team can assist with identifying the correct part for your vehicle's year, make, and model. Parts department: (877) 486-7134.

Does Karl Malone Chevrolet sell electric vehicles?

Yes. Karl Malone Chevrolet carries Chevrolet electric vehicles including the Blazer EV, Equinox EV, and Silverado EV. The dealership's website includes an EV research section and information on GM Energy home charging solutions. The sales team can advise on federal tax credit eligibility and Utah's EV charging infrastructure.