Frequently asked questions · Karl Malone Chevrolet - Chevy Dealer

Frequently asked

What are your business hours?

We are open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.

Where is Karl Malone Chevrolet located?

Our address is 2190 Rasmussen Rd, Park City, UT 84098.

Can I schedule a test drive online?

Yes, you can schedule a test drive through our website: https://www.malonechevrolet.com/.

Do you offer financing options?

Yes, we offer competitive financing options with flexible terms and rates.

What types of vehicles do you specialize in?

We specialize in Chevrolet trucks and SUVs, perfect for towing and winter driving in Utah.

Do you accept trade-ins?

Yes, we accept trade-ins and can help assess your vehicle's value.

What services does your service department offer?

Our service department offers oil changes, brake services, tire replacements, diagnostics, and warranty-backed repairs.

Are your technicians Chevrolet-certified?

Yes, our technicians are Chevrolet-certified and use factory-approved parts.

What is your average customer rating?

We have a 4.6-star rating based on 912 verified Google reviews.

Do you offer vehicles suitable for winter driving?

Yes, our Silverado, Tahoe, Suburban, and Traverse AWD models are excellent for winter driving.

Can I get directions to your dealership?

Yes, you can find us on Google Maps: https://maps.google.com/?cid=11787068762788917715&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA.

What payment methods do you accept?

We accept various payment methods, including financing options tailored to your needs.

What makes Karl Malone Chevrolet different from other dealers?

We offer a strong inventory of trucks and SUVs, expertise in winter driving, and a reputation for honesty and fast communication.

Do you offer home charging options for electric vehicles?

Yes, our EV models like the Silverado EV, Equinox EV, and Blazer EV support home charging.

How can I contact you?

You can reach us at (435) 649-2399 for any inquiries or assistance.

What are your showroom and service department hours?

The showroom is open Monday through Saturday, 8:30 am to 8:00 pm, and closed Sunday. The service department is open Monday through Friday, 8:00 am to 6:00 pm, and Saturday 8:00 am to 5:30 pm, closed Sunday.

How do I book a service appointment?

Use the online scheduler at malonechevrolet.com/service/scheduler.htm, submit the service form on the site, or call the service line at (866) 803-5902 or (435) 649-2399. Walk-ins are handled as the schedule allows, so booking ahead is recommended during ski season.

What services does the service center perform?

Chevrolet Certified Service technicians handle oil and filter changes, multi-point vehicle inspections, brake service, battery and electrical diagnosis, tire sales, rotation, pressure checks and wheel alignment, exhaust and engine repair, and larger jobs up to transmission replacement, using GM Genuine Parts and ACDelco parts.

Do you service vehicles that are not Chevrolets?

Yes. The technicians are Chevrolet Certified experts, and CARFAX service history shows the shop also regularly services other makes including GMC, Cadillac, Ford and Ram. Call (435) 649-2399 with your year, make and model to confirm before booking.

How does pricing work for service and repairs?

Pricing depends on your vehicle, the parts required and the work performed, so an advisor reviews the repair with you before any work begins. Current coupons and discounts are posted on the Service & Parts Specials page, and parts warranty terms are published on the site.

Can I buy tires there, and can you fit winter tires?

Yes. Use the online Tire Finder to enter year, make, model or tire size, then have Certified Service technicians mount them. The team also inspects tread wear, cracks and sidewalls, checks pressure, rotates tires roughly every 7,500 miles and performs wheel alignments.

What vehicles do you sell?

New Chevrolets including Silverado 1500, Tahoe, Suburban, Traverse, Equinox, Blazer and Trailblazer, plus pre-owned trucks and SUVs, low-mileage used vehicles, Courtesy Transportation Program vehicles, and electric models. You can also pre-order a new vehicle through the website.

Can I get financing and a trade-in value online?

Yes. Submit a secure finance application at malonechevrolet.com/financing/application.htm, review current incentives and offers, and get a Kelley Blue Book instant trade-in value through the KBB Trade-In Advisor and Value Your Trade tools on the site.

Do you handle collision and body work?

The dealership offers collision repair using GM Original Equipment parts and OEM repair procedures, which help restore fit, finish and structural integrity after a crash. Request a collision appointment through the contact form or call (435) 487-9310 to discuss your insurer and parts.

Do you sell parts and accessories separately?

Yes. Order GM Genuine Parts, ACDelco parts and Chevrolet accessories through the online parts order form, or call the parts department at (877) 486-7134. Parts warranty information and current parts specials are published on the website.

What about electric vehicles and charging questions?

The dealership stocks electric Chevrolet inventory and hosts EV research pages, an EV test-drive request and GM Energy home-charging accessories, so you can compare range, charging and cost topics with the sales team before ordering.

What should I expect when I arrive for service?

Check in with a service advisor at the service department during service hours, describe the symptoms, and review the recommended work and multi-point inspection results before approving repairs. The Yelp listing notes free Wi-Fi and that credit cards are accepted. Call (435) 649-2399 if you need directions to the service entrance.

I'm visiting Park City and my vehicle broke down. Can you help?

Yes. The service department is open six days a week, and CARFAX verified reviews include a traveler whose failed fuel injector was diagnosed and repaired in time for departure. Call (435) 649-2399 as early as possible, describe the issue, and the team will advise on availability.

Is there a rewards or loyalty program?

Yes. My Chevrolet Rewards information is available on the dealership's My Rewards page, letting owners earn and redeem points toward eligible service, parts and accessories. Ask your advisor to apply rewards when you check in.

How can I follow the dealership or see reviews?

Reviews are published on the dealership's own Dealership Reviews page and on third-party sites including CARFAX, Cars.com and Yelp. The store is also active on Facebook, Instagram (@karlmalonechevy) and YouTube.